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Japan Rail Pass - More Information
 
Stations with Japan Rail Pass exchange offices
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  • Hokkaido ( City : Sapporo )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Asahikawa Travel Service Center 9:30 - 17:30
    Hakodate Travel Service Center 10:00 - 18:00
    Kushiro Travel Service Center 10:00 - 18:00
    New-Chitose Airport JR Visitors Information Desk 8:30 - 19:00
    Obihiro Travel Service Center 9:00 - 17:00
    Sapporo JR Information Desk 8:30 - 19:00
    Travel Service Center (East) 10:00 - 19:30 10:00 - 18:00
    Travel Service Center (South) 10:00 - 20:00
  • Tohoku ( City : Sendai )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Akita Travel Service Center 10:30 - 18:00 10:30 - 17:00
    Fukushima Travel Service Center 10:00 - 18:00 10:00 - 17:00
    Hachinohe Travel Service Center 10:00 - 17:30
    Morioka Travel Service Center 10:00 - 19:00 (Mon - Sat) /
    10:00 - 17:00 (Sun & Holidays)
    Sendai Travel Service Center 10:00 - 19:00 (Mon - Sat) /
    10:00 - 18:00 (Sun & Holidays)
    Shin-Aomori Travel Service Center 10:00 - 17:30
    Yamagata Travel Service Center 10:00 - 18:00 10:00 - 17:00
  • Kanto ( City : Tokyo )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Haneda Airport International Terminal Travel Service Center (Tokyo Monorail 2F Ticket Gate/Arrival lobby) 11:00 - 18:30
    Ikebukuro Information Center (Central Passage) 9:30 - 18:00
    Mito Travel Service Center 10:00 - 19:00 10:00 - 17:00
    Narita Airport Terminal 1 Travel Service Center 8:15 - 19:00
    Ticket Office 6:30 - 8:15, 19:00 - 21:45
    Narita Airport Terminal 2 Travel Service Center 9:30 - 20:00
    Ticket Office 6:30 - 9:30, 20:00 - 21:45
    Odawara JR-Central Ticket Office 5:45 - 22:30
    Shibuya Information Center (South) 10:00 - 18:30
    Shinagawa Information Center (Central Ticket Gate) 9:00 - 19:00
    JR-Central Ticket Office 9:00 - 19:00
    Shinjuku Information Center (South Ticket Gate) 9:00 - 19:00
    Information Center (East Ticket Gate) 9:00 - 19:00
    Shin-Yokohama JR-Central Ticket Office 5:30 - 22:30
    Tokyo Japan Rail Pass Exchange Corner (Yaesu North) 7:30 - 20:30
    JR-Central Ticket Office (Yaesu Central) 7:30 - 20:30
    Yokohama Travel Service Center 10:00 - 20:00 10:00 - 18:00
  • Chubu ( City : Nagoya )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Hamamatsu Ticket Office 5:25 - 23:20
    Kanazawa Ticket Office 6:00 - 22:00
    Mishima Ticket Office (South) 6:15 - 23:00
    Nagano Travel Service Center 10:00 - 19:00 10:00 - 17:30
    Nagoya Japan Rail Pass Exchange Corner 10:00 - 19:00
    Ticket Office 6:00 - 10:00, 19:00 - 23:00
    Niigata Travel Service Center 10:00 - 19:00 10:00 - 17:00
    Shizuoka Ticket Office 5:00 - 23:05
    Toyama Ticket Office (South) 6:00 - 23:00
  • Kansai ( City : Osaka )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Kansai Airport Ticket Office 5:30 - 23:00
    Kyoto Ticket Office (JR-West Central) 5:30 - 23:00
    Ticket Office (JR-Central Hachijo Shinkansen) 8:30 - 23:00
    Osaka Ticket Office (Central NO.12,13) 5:30 - 23:00
    Sannomiya Ticket Office (Central) 5:00 - 23:00
    Shin-Osaka Ticket Office(JR-West East) 5:30 - 23:30
    Ticket Office(JR-Central Central) 5:30 - 23:10
    Ueno Information Center (Central Ticket Gate) 9:00 - 19:00
  • Chugoku ( City : Hiroshima )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Hiroshima Ticket Office 5:20 - 23:00
    Matsue Ticket Office 4:50 - 21:30
    Okayama Ticket Office 5:00 - 23:00
    Shimonoseki Ticket Office 5:30 - 22:30
  • Shikoku ( City : Matsuyama )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Matsuyama Travel Service Center 10:00 - 18:00 10:00 - 17:00
    Takamatsu Travel Service Center 10:00 - 18:00 10:00 - 17:00
    Tokushima Travel Service Center 10:00 - 18:00
  • Kyushu ( City : Fukuoka )

    Station Office Service Hours
    Mon - Fri Sat, Sun & Holidays
    Hakata Travel Service Center 10:00-20:00( Mon - Sat ) /
    10:00 - 18:00 ( Sun & Holidays )
    JR-Kyushu Ticket Office 5:30 - 10:00, 20:00 - 23:00 ( Mon - Sat ) /
    5:30 - 10:00, 18:00 - 23:00 ( Sun & Holidays )
    Kagoshima-Chuo Travel Service Center 10:00 - 19:00 10:00 - 18:00
    Kokura Travel Service Center 10:00 - 19:00 10:00 - 18:00
    Kumamoto Travel Service Center 10:00 - 19:00 10:00 - 17:30
    Miyazaki Travel Service Center 10:00 - 19:00 10:00 - 17:30
    Nagasaki Travel Service Center 10:00 - 19:00 10:00 - 17:30
    Oita Travel Service Center 10:00 - 19:00 10:00 - 17:00
    Saga Travel Service Center 10:00 - 19:00 10:00 - 17:00
Note : Some Travel Service Centers are closed during the New Year holiday period. Offices and service hours are subject to change or discontinuation without notice.
 
 
A Quality Way to Tour Japan
Japan's railway network is extremely convenient and highly efficient…JR Group railways are proud of their international reputation for frequent service, punctuality, high speed, and safety. Travel by train is also the ideal way to view Japan: you ride comfortable and carefree, as vistas of a nation glide before your window-mountains, forests, lakes, highlands, and the sea.
( Image Courtesy of Japan Rail Pass )
 
 
Helpful Infomation for JR Travel
 
Indications of station names
All JR stations display station names in both Japanese and Roman letters in their platforms. A given station's name in the top center of the signboard, in large letters; the names of the previous station and next staion are at the bottom of the signboard, in smalller letters.
 
( Image Courtesy of Japan Rail Pass )
 
Public telephone inside trains
Shinkansen trains are equipped with public telephones that use prepaid telephone cards, which are available for purchase aboard trains and at station kiosks.

Useful words
Reservation = Yoyaku; Travel Service Center = Ryoko Center;
Reservation office = Midori-no-madoguchi; Super express = Shinkansen;
Limited express = Tokkyu; Express=Kyuko; Rapid train = Kaisoku;
Local train = Kakuekiteisha; Ordinary car = Futsusha;
Green car = (superior accommodations) = Green-sha;
Reserved seat = Shiteiseki; Non-reserved seat = Jiyuseki

Coin-locker
Traditional checkrooms have almost disappeared throughout the country. Instead, coin-operated lockers (called "coin-locker" in Japanese) are popular in major stations. To travel light, prepare hundred-yen coins.

JR East Infoline
JR provides a convenient telephone infromation service in English, Korean and Chinese for quick and complete JR information about train time schedules, the faster JR route from place to place, locations of reservation offices, and so forth.
Call 050-2016-1603, 10am - 6pm (except during the year-end/new year holiday period)
Seat reservations cannot be accepted by this telephone service.
Food and drink sales at stations and on trains
Mobile vendors on some Shinkansen, limited express, and other trains sell "Ekiben" boxed lunches (containing local specialty Japanese-style foods) as well as snacks and drinks. These items are also readily available at station kiosks, and many stations also have a variety of restaurants and vending machines.
 
( Image Courtesy of Japan Rail Pass )
Avoid rush hours in the morning and evening
In major cities, avoid traveling during the morning and evening rush hours( 7:30 - 9:30and 17:00 - 20:00 ).

Customers using wheelchairs
• Wheelchair-accessible seats are available on most of the Shinkansen and limited express trains. If you wish to make use of one of these seats, please contact the station where you plan to board at least two days in advance.
• Wheelchairs are required to meet certain conditions concerning size and other characteristics. Power wheelchairs equipped with steering wheels are not generally permitted, although they may be used when certain conditions are satisfied.
• For more information, please contact station staff.